RIDER GUIDE
How the Ride Experience Works
Public guidance without exposing internal dispatch or customer data.
People ConnectedProducts ExpandedPossibilities Growing
A More
Possible
World
Possible
World
01
Create or sign in to your account
Use the secure rider portal for personal and trip information.
02
Request a ride
Provide pickup, destination, timing and any supported ride needs.
03
Follow trip status
Authenticated trip status appears only to the appropriate account.
04
Review history and support
Completed trip information, receipts and support remain in the secure portal.