Rider Account Guide
Understand what belongs inside your secure customer account and what remains public.
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Profile & Preferences
Manage your name, contact details and supported preferences from your authenticated account rather than a public page.
Saved Addresses
Saved pickup or destination information is associated with your account and should not be displayed publicly.
Ride Information
Requests, upcoming rides, active status and ride history are role-protected account information as features are enabled.
Messages & Notifications
Account messages and service notifications appear only to the appropriate authenticated user.
Receipts
Receipts and transaction records belong in the secure portal once a real payment workflow is active.
Help & Account Security
Protect your password and use authenticated support for account-specific questions.
Secure account access
Create a customer account or sign in to the Customer / Rider Portal.